Modular automation for the way your workshop actually runs.

WhatsApp Auto-Reply

Reply to every enquiry within seconds — even at 11pm. Set business hours, after-hours messages, and instant acknowledgements so no lead waits.

• Instant reply within 8 seconds
• After-hours auto response
• Lead acknowledgement + qualification
• Custom reply templates

FAQ Automation

Stop answering the same questions 30 times a day. The system matches enquiries against your FAQ list and replies automatically — pricing, opening hours, packages, location.

• Keyword + regex matching
• Industry-specific templates
• Optional AI fallback for fuzzy matches
• Hit-rate analytics per FAQ

Pairs with: whatsapp_auto_reply

Lead Tracking

Stop losing leads to WhatsApp scrolls and sticky notes. Every enquiry — from any source — lands in one searchable dashboard. Tag, filter, and export.

• All leads in one view
• Status pipeline (new → converted)
• Tag and filter
• CSV export + Sheet sync

Follow-Up Reminders

Most leads buy from whoever follows up. We send automated nudges at 24h, 72h, and 1 week — friendly enough to feel human, persistent enough to convert.

• Configurable delays (24h / 72h / 1w)
• Stops automatically once they reply
• Re-engagement campaigns
• Trial reminder follow-ups

Pairs with: lead_tracking

Invoice & Payment Reminders

Stop chasing payments manually. We send polite reminders 3 days before, on the due date, and weekly after — until paid. Pulls invoice status from Stripe or HitPay.

• 3-day pre-reminder
• Due-date reminder
• Weekly overdue follow-up
• Stripe + HitPay integration

Booking Workflow

Customers book directly through WhatsApp or a branded form. We confirm, send reminders, and log it all — with optional Cal.com or Calendly integration.

• WhatsApp booking flow
• Branded booking form
• 24h reminder before slot
• Optional Cal.com / Calendly sync

Trial Package Workflow

When someone asks for a trial, the workflow takes over: details sent, sign-up form shared, calendar slot held, reminders fired, post-trial nudge — all automatic.

• Auto-send trial details
• Capture registration
• Pre-trial reminder (2h before)
• Post-trial conversion nudge

Pairs with: booking, follow_up