Waplify
All modules
Core module

FAQ Automation

Stop answering the same questions 30 times a day. The system matches enquiries against your FAQ list and replies automatically — pricing, opening hours, packages, location.

What's included

Everything you get with FAQ Automation.

  • Keyword + regex matching
  • Industry-specific templates
  • Optional AI fallback for fuzzy matches
  • Hit-rate analytics per FAQ
How it works

Three steps. No manual work after setup.

  1. 1

    Match the question

    We compare each enquiry against your FAQ list — pricing, hours, location, packages — using keyword and fuzzy matching.

  2. 2

    Reply with your words

    If we find a match, we send your pre-written answer instantly. If not, the lead is flagged for you.

  3. 3

    Track what people ask

    Every FAQ shows hit-rate analytics so you know which questions are draining your time.

More modules

Combine with the rest of Waplify.

Core

WhatsApp Auto-Reply

Instant replies, after-hours responses, lead acknowledgement.

Learn more
Core

Lead Tracking

Every enquiry captured and visible in one dashboard.

Learn more
Core

Follow-Up Reminders

Auto-nudges leads who went quiet.

Learn more